We’re open Monday – Friday, 8 a.m. – 10:30 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges are indicated in the shopping cart.

Which payment methods are accepted in the Online Shop?

all payment method is shown at end of the shopping cart.

How long will delivery take?

ToysandGame strives to complete all orders within 2-12 business days, (that doesn’t include weekends or holidays), however, most orders are completed sooner. Shipping times vary depending on how quickly the buyer payment completed. Once your item has successfully gone through the verification process, you will receive tracking information for your purchase.

How secure is shopping in the Online Shop? Is my data protected?

All access to the online shop’s ordering pages at ToysandGame is granted using Transport Layer Security (TLS) technology, which encrypts personal information you provide during the ordering process. Therefore, your personal information is transferred through this secure channel and confidential data is protected against being intercepted by third parties. To ensure this level of security, our systems use a certificate in keeping with ecommerce industry practice. This certificate is issued by a trusted security provider. All standard web browsers support this technology and accept the certificates from trusted providers automatically.

What exactly happens after ordering?

As soon as your payment is successfully processed, you’ll see a page containing all the pertinent information about your order.  We also send all the same information to the email address that you enter into the shopping cart form.

Send us an email

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